Monitor

Establishing Continuous Visibility and Control

After implementing key improvements, the Monitor phase ensures you maintain visibility and control over your software estate. This critical phase transforms software management from reactive firefighting into proactive governance through real-time insights and systematic oversight.

Our monitoring approach includes:

• Key Metric Definition: We establish essential metrics that provide meaningful insights into compliance status, cost efficiency, and process effectiveness.
• Dashboard Development: We create role-appropriate visualizations that deliver actionable intelligence to stakeholders at all levels of the organization.
• Alert Configuration: We implement proactive notifications for compliance risks, renewal deadlines, and optimization opportunities to prevent issues before they occur.
• Regular Reviews: We establish systematic reviews of software data and insights to drive continuous improvement and accountability.
• Reporting Framework: We develop standardized reports that demonstrate ROI, compliance status, and operational improvements to key stakeholders.

The monitor phase transitions your SAM program from project to operational capability, providing ongoing visibility that drives continuous improvement. Our approach ensures you maintain awareness of compliance status, optimization opportunities, and the overall health of your software management program, allowing for data-driven decisions and proactive management.