Software Asset Management for Retail

ServiceNow Software Asset Management for Retail Organizations

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Retail companies face complex software management challenges across distributed store locations, seasonal fluctuations, and mission-critical POS and e-commerce platforms. Cadena delivers specialized ServiceNow SAM implementations designed specifically for retailers in both traditional and omnichannel environments.

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Our retail-focused ServiceNow SAM implementation includes:

• Multi-Location Discovery & Management: Automated inventory across headquarters, distribution centers, and retail locations with consolidated visibility into all software assets.
• Retail System License Optimization: Specialized tracking of point-of-sale systems, e-commerce platforms, and customer experience software with usage-based allocation.
• Seasonal License Flexibility: Dynamic license pools with automated provisioning and reclamation aligned with seasonal staffing patterns and peak retail periods.
• Customer Data Security Compliance: Built-in controls ensuring all software handling customer information maintains compliance with PCI-DSS and privacy regulations.

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With Cadena's ServiceNow Software Asset Management for retail, you transform distributed technology management into a centralized, strategic function. Our certified ServiceNow specialists have extensive experience with major retail chains, ensuring your implementation addresses multi-location challenges while delivering substantial cost optimization. Retail clients typically achieve 40% reduction in software costs while improving system availability for critical customer-facing applications.